
What you get as a Vattenfall customer
We help you choose an electricity supply contract that is suitable for you and your accommodation.
A variable electricity price (Rörligt elpris) is linked directly to the electricity exchange market and follows the fluctuations of the market, both in rise and decline. The price can vary greatly during the year and thus involves a risk of high prices during certain periods but also the possibility of low prices during other periods. If you have a variable-price contract, you may change over to one of our fixed-price contracts at any time.
If security is important to you, and you would prefer not to worry about electricity prices and the fluctuations of the market, then a fixed electricity price (Fast elpris) is best for you. Choose between contract periods ranging from six months to three years. With a fixed electricity price you know exactly how much you will be paying per kilowatt-hour for a longer period of time.
You can also choose the energy source from which your electricity will come – namely wind, hydro or nuclear power. If you don’t make a choice, you will receive a mix of different energy sources. Some 47 per cent of the electricity that Vattenfall sells in Sweden comes from renewable energy sources, the rest from nuclear power. So our electricity is completely free of fossil fuels.
As a Vattenfall customer, you get more than just a good electricity contract. Our customers get a series of benefits, such as:
1. A multilingual customer service – we offer a service line in several languages
2. A discount on energy-smart products from our web shop
3. Offers on various interesting events and activities
4. Free personal energy advice from our energy experts who help you save energy and money
We help you choose an electricity supply contract that is suitable for you and your accommodation.
We let you choose how you prefer to receive your electricity bill. If you do not make a choice, a paper bill will be sent to your home address.
We help you move your electricity. If you buy your electricity from us at Vattenfall, you can take your electricity contract with you to your new address.