If you are both a network customer and an electricity supply customer with us, you can get your total electricity costs on the same invoice. Otherwise you will receive two different bills.
You will pay the network operator for the operation and maintenance of the power grid. This is made up of a fixed charge and a flexible charge which reflects your electricity consumption. You will pay the electricity supplier for the electricity that you use – a variable or fixed price per kilowatt-hour, depending on which electricity contract you have chosen. In addition you will pay VAT and energy tax to the Swedish state, which comprises about 40 per cent of your total electricity costs.
The pie chart below shows the distribution of the total electricity costs for a family with an annual consumption of 8,000 kilowatt-hours, which is an average figure for a small family living in a terraced house.
1. Electricity price - 35% (paid in öre per kilowatt hour)
2. Energy tax - 17%
3. VAT - 20%
4. Base rate charge - 11% (a flexible charge for the power grid, paid in öre per kilowatt-hour)
5. A subscription charge - 17% (a fixed charge for the power grid)
You can reach us on all working days between 8 a.m. and 6 p.m. on 020-82 00 00 or on email@example.com
From abroad, please call +46 771 82 00 00.
If you have questions about district heating, please call 020-36 00 36.
We will answer your questions in English or Swedish. To the extent possible, we try to answer e-mails in your own language.