Contact us

Please don't hesitate to contact us if you have any questions.

You can reach us on all working days between 8 a.m. and 6 p.m. on 020-82 00 00 or on kundservice@vattenfall.com
From abroad, please call +46 771 82 00 00.

If you have questions about district heating, please call 020-36 00 36.

We will answer your questions in English or Swedish. To the extent possible, we try to answer e-mails in your own language.

We look forward to hearing from you!

How to get electricity

To get electricity at home, you need to have contracts with two companies. Read more about how to get electricity to your home here.

What you get as a Vattenfall customer

We help you choose an electricity supply contract that is suitable for you and your accommodation.

About your invoice

We let you choose how you prefer to receive your electricity bill.

When you move to a new house

We help you move your electricity. If you buy your electricity from us at Vattenfall, you can take your electricity contract with you to your new address.