We help you choose an electricity supply contract that is suitable for you and your accommodation. You can choose either a variable electricity price, that follows the fluctuations of the market, or a guaranteed fixed price for up to three years.
A variable electricity price (Rörligt elpris) is linked directly to the electricity exchange market and follows the fluctuations of the market, both in rise and decline. The price can vary greatly during the year and thus involves a risk of high prices during certain periods but also the possibility of low prices during other periods. If you have a variable-price contract, you may change over to one of our fixed-price contracts at any time.
If security is important to you, and you would prefer not to worry about electricity prices and the fluctuations of the market, then a fixed electricity price (Fast elpris) is best for you. Choose between contract periods ranging from six months to three years. With a fixed electricity price you know exactly how much you will be paying per kilowatt-hour for a longer period of time.
You can also choose the energy source from which your electricity will come – namely wind, hydro or nuclear power. If you don’t make a choice, you will receive a mix of different energy sources. Some 47 per cent of the electricity that Vattenfall sells in Sweden comes from renewable energy sources, the rest from nuclear power. So our electricity is completely free of fossil fuels.
As a Vattenfall customer, you get more than just a good electricity contract. Our customers get a series of benefits, such as:
Customer service opening hours:
Monday to Friday (except bank holidays), from 8 a.m. to 5 p.m.
Reach us (when calling from Sweden):
020-82 00 00
Reach us from abroad, please call:
+46 771 82 00 00
Customer service via email:
kundservice@vattenfall.com
For questions regarding district heating, please call:
020-36 00 36
We will answer your questions in English or Swedish. To the extent possible, we try to answer e-mails in your own language.
If you think you have been a victim of an attempted fraud, read more here.